Terms and Conditions

Last Updated: April 6, 2025

Welcome to Altaria Pharma. These Terms and Conditions (“Terms”) govern your use of our website located at https://altariapharma.com/ and the purchase of pharmaceutical products from us. By accessing this website or engaging in business with us, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you represent that you are at least 18 years of age and possess the legal authority to enter into a binding agreement. If you are representing a company, you confirm you have the authority to bind that entity to these Terms.

2. Pharmaceutical Export & Compliance

As a pharmaceutical merchant exporter:

Regulatory Compliance: All exports are subject to the laws of India and the destination country. It is the buyer’s responsibility to ensure that the products ordered are legal for import in their jurisdiction.
Prescription Requirements: For Named Patient Programs, products will only be supplied against a valid medical prescription from a registered medical practitioner.
Licenses: International buyers must provide valid import licenses or permits where applicable before the dispatch of goods.

3. Orders and Pricing

Quotations: All prices quoted are subject to change based on market fluctuations, currency exchange rates, and availability.
Order Confirmation: An order is considered “Accepted” only after written confirmation from Altaria Pharma and receipt of the agreed advance payment.
Taxes: All applicable government taxes, GST, and customs duties (in the destination country) are the responsibility of the buyer unless otherwise stated in the Performa Invoice.

4. Shipping and Delivery

Logistics: We facilitate shipping through approved pharmaceutical logistics partners. Detailed information can be found on our Tracking & Delivery page.
Delivery Timeline: While we strive for timely delivery, Altaria Pharma is not liable for delays caused by customs clearance, flight cancellations, or “Force Majeure” events (acts of God, strikes, or pandemics).
Risk of Loss: The risk of loss passes to the buyer once the goods are handed over to the carrier (FOB/CIF terms as per the invoice).

5. Payment Terms

Payments must be made via Wire Transfer (T/T), Letter of Credit (L/C), or other mutually agreed-upon secure channels.
Goods will only be dispatched after payment verification as per the agreed credit terms.

6. Intellectual Property

All content on https://altariapharma.com/, including logos, text, graphics, and product lists, is the intellectual property of Altaria Pharma. Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

Altaria Pharma shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website. We do not manufacture the medications; we are merchant exporters. Therefore, liability regarding product efficacy or manufacturing defects rests with the original manufacturer.

8. Termination

We reserve the right to terminate access to our website or cancel pending orders if we detect any fraudulent activity, breach of these Terms, or violation of pharmaceutical trade laws.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.

10. Contact Information

For any questions regarding these Terms, please contact us:

Office: S-217, Angel Business Center Mall – 2, Nr. ABC Circle, Mota Varachha, Surat, Gujarat – 394101.
Phone: +91 97244 73135
Email: altariapharma@gmail.com

Advice: Since you are dealing with international exports, I highly recommend adding a “Disclaimer” on your website stating that “Altaria Pharma does not provide medical advice and all products should be used under the supervision of a healthcare professional.”