Privacy Policy

Effective Date: April 16, 2026

Altaria Pharma (“we”, “our”, or “us”) respects the privacy of individuals and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you interact with our website: https://altariapharma.com/.

I. INTRODUCTION

As a pharmaceutical merchant exporter and wholesaler based in India, Altaria Pharma complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We take reasonable precautions to protect your Personal Information and Sensitive Personal Data or Information (SPDI).

II. INFORMATION WE COLLECT

We may collect and process the following categories of information:

  • Identity & Contact Data: Name, business email address, phone number, and physical office address provided via our Contact Us forms.
  • Business & Compliance Data: Company name, GST details, Import-Export Code (IEC), Drug Licenses, and professional credentials required for international trade.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform used to access our site.
  • Usage Data: Information about how you navigate our website, products viewed, and services requested.

III. HOW WE COLLECT INFORMATION

  1. Direct Interactions: When you fill out inquiry forms for Export-Import services or Named Patient Programs.
  2. Automated Technologies: Through cookies and server logs as you interact with our digital platform.
  3. Third-Party Sources: Information from professional networking platforms (e.g., LinkedIn) or trade directories (e.g., IndiaMart) for business verification.

IV. PURPOSES OF DATA PROCESSING

Altaria Pharma uses your information for legitimate business purposes, including:

  • To facilitate international pharmaceutical exports and wholesale distribution.
  • To process and provide updates on Tracking & Delivery.
  • To fulfill regulatory, tax, and pharmacovigilance (drug safety) obligations.
  • To respond to medical inquiries or quality-related matters.
  • To detect and prevent fraudulent transactions or illegal activities.

V. DATA SECURITY & PROTECTION

Following the best practices of leading global pharma companies, we have implemented:

  • Technical Safeguards: Encryption of sensitive data during transmission.
  • Access Controls: Limiting data access to authorized personnel on a “need-to-know” basis.
  • Information Security: Regular reviews of our security measures to protect against unauthorized access or alteration of data.

VI. INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information. We may share data only under the following circumstances:

  • Service Providers: With logistics partners to ensure the delivery of medications.
  • Legal Necessity: When required by government agencies or under a legal obligation for verification of identity or prevention of offenses.
  • Group Companies: For internal administrative purposes related to your business account.

VII. DATA RETENTION

Altaria Pharma shall not retain your Sensitive Personal Data for longer than is required for the purposes for which it was collected or as required by applicable Indian and international laws.

VIII. YOUR RIGHTS

You have the right to:

  • Review and update your personal information.
  • Withdraw consent for data processing (subject to legal or contractual restrictions).
  • Request the deletion of your data where it is no longer necessary for business operations.

IX. CONTACT US & GRIEVANCE REDRESSAL

If you have any questions or grievances regarding this Privacy Policy, please contact our office:

  • Entity: Altaria Pharma
  • Address: S-217, Angel Business Center Mall – 2, Nr. ABC Circle, Mota Varachha, Surat, Gujarat – 394101.
  • Phone: +91 97244 73135
  • Website: https://altariapharma.com/

X. GOVERNING LAW

This Privacy Policy is governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.